Due to ANA’s lack of a lounge at JFK, passengers are given preflight access to the British Airways Club Lounge, which includes an Elemis Spa. At 22,000 square feet, the lounge feels quite spacious with ample seating—which is good as it can be quite busy in the evenings, especially when catering to European passengers.
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, raising expectations for ANA business class so unfairly high that the airline can't possibly meet them when it comes to service and dining.
Large cloths cover the tray table, and following the aperitif, the starter and soup course arrive with a side plate for one of three types of bread plus butter, olive oil, and salt and pepper shakers. Even for those choosing the Western cuisine, passengers can order steamed rice, traditional pickles and miso soup with their meal, which offers a morsel of Japanese flair.
Looks like business is a similar base model as QRs Q suites but with different finishes. Hope we see more carriers pick this up.
I haven't been this excited to board a plane in a long time. Once I got on board, my mind was blown.
The service is friendly, yet reserved, and in between meals, the crew does not walk through the cabin much. They speak Japanese and basic English, which may lead to some service reticence, but they are always well-intentioned and want passengers to have a quiet cabin for resting.
Check here before booking an award fare. Compare the cost in points or miles to cash, and see which option is best.
ANA didn't just hit a home run with the seat. The new product was packed with some top-notch amenities too.
But the seat controls go far, far beyond that using the excellent in-flight entertainment system (more on that), which really allows you to dial in your seat preferences, from the position of your seat to all the lighting – including a master button to more info turn everything on or off with one push.
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That's pretty much it when it comes to storage. Would more bins or cubbies to store your things be better? Sure. But all those overhead storage bins means you should never be fighting for space to store your bags.
Business class fare includes complimentary alcohol. There is a curated wine selection and top-shelf alcohol choices like Johnnie Walker Blue Label and Bombay Sapphire, and Japanese options like beer and sake. The standard selection of non-alcoholic beverages is also available, including non-alcoholic beer.
Sliding doors offer privacy, while a 43-inch 4K monitor which takes up the entire wall provides a ‘personal IMAX’ experience when it comes to inflight entertainment.
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